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The research problem originates from previous research done by Yoon et al (2004:395-412). The instruments were re-research in Depok city West Java. It was measuring the effect of organizational support, supervisory support, customer participation, and job satisfaction and employee service quality. This research was to attest the hypothesis and to examine the effect of organizational support, supervisory support, customer participation in the service effort, job satisfaction and employee service quality. There was significant effect of organizational support, supervisory support, customer participation in service effort, job satisfaction. For future research, what factors are affecting to the service effort and job satisfaction, beside organization support, supervisory support, customer participation, and what factors affecting to the employee service quality, beside service effort, job satisfaction. Keywords: organizational support, supervisory support, customer participation job satisfaction, employee service quality. 

The research problem originates from previous research done by Yoon et al (2004:395-412). The instruments were re-research in Depok city West Java. It was measuring the effect of organizational support, supervisory support, customer participation, and job satisfaction and employee service quality. This research was to attest the hypothesis and to examine the effect of organizational support, supervisory support, customer participation in the service effort, job satisfaction and employee service quality. There was significant effect of organizational support, supervisory support, customer participation in service effort, job satisfaction. For future research, what factors are affecting to the service effort and job satisfaction, beside organization support, supervisory support, customer participation, and what factors affecting to the employee service quality, beside service effort, job satisfaction. 

PERENCANAAN COOLING TOWER INDUCED DRAFTUNTUK MESIN

PENDINGIN KAPASITAS 450 TR DENGAN DEBIT KONDENSOR

414 M³/JAM DAN RANGE PENDINGINAN 5.3 °C.

La Ode M Firman, M Galih Maulana

Jurusan Tekink Mesin, Fak Teknik, Universitas Pancasila, Jakarta

ABSTRACT 

Design of cooling tower for system cooling water of chiller water cooled designed to release heat at 2534.28 kWat water flow 414 m³/s and have performance cooling range 5.3 °C (9.5°F), Design the type of cooling tower use mechanical induced draft counterflow that working how to release heat from water to air with direct contact, and the air flowed by fan of cooling tower. In this case the tower use material  fill of splash, so from the calculation results 36 m² space area needed and 4.2 m hight of the tower.

Keywords: Cooling tower, Condenser, Design