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Garut, a town in West Java, Indonesia is a tourists’ destination famous for its numerous hot springs. It is also one of areas where southwest Javanese batik is produced. Batik, a traditional textile art of Indonesia, comes in various style, including Batik Garutan or batik produced in Garut. This study aims to study the potential of Batik Garutan as tourism product. This research, which uses a product development approach, observes the potentials of Batik Garutan industry in view of the educational value it can offer to visitors and how the art of making the cloth can be developed and promoted as tour packages. Using qualitative methods such as observation and interview, the preliminary findings of this research show that the producers were quite enthusiastic of the possibility of being more involved in tourism by offering batik-related tour packages. However, lack of experiences resulted in limited knowhow on how to create these packages. Based on observations and interviews with batik producers, this research attempts to develop initial products designs emphasizing on cultural experience. However, this research also revealed variations among batik producers in terms of human resource capability, and the capacity and quality of facilities, that should be addressed to achieve quality products.

Tourism is among the highest growing sectors in Indonesia, with international tourists’ arrival of 12 million in 2016 and tourism being the top five export earners for the country. Despite the positive growth, tourism is also a highly volatile industry, easily affected by safety, security and health issues, and natural disasters. Being one of the world’s most vulnerable countries to hazards, an approach to tourism disaster management is needed to help the affected tourists, tourism industry and communities whose livelihoods depend on tourism to cope with the disasters and its social amplifications.  This study which focuses on urban tourism, aims to identify possible tourism disasters in urban areas and develop an approach for disaster management planning which considers the risks in urban tourism, the disaster process, and how the interactions of information, organizations, and systems can be facilitated and mediated by spatial information in the event and aftermath of disasters. Tourism in urban settings is prone to specific problem such as the impact of land subsidence when the city has not been managed sustainably. In addition, urban tourism often relies on heritage buildings as its main attraction in which every hazard has to be anticipated so that irreversible change can be avoided. This study uses secondary data collection and media content analysis to identify possible disasters and the impact of disasters, and identifying available spatial information that can be utilized in disaster management planning. A framework of urban tourism crises and disaster management that is developed from this study will be discussed further with stakeholders through action research in future study.